Lead & Contact Management
Every enquiry captured from every channel — WhatsApp, web, ads, calls, walk-ins. Unified contact timeline with notes, calls, files & interactions.
Business CRM
Every Lead Tracked.
Every Lead Tracked.
Every Deal Closed.
From first enquiry to signed deal — capture, qualify, follow-up & convert on one visual CRM. WhatsApp-native, AI-powered, built for growing Indian businesses.
- WhatsApp Native
- AI Lead Scoring
- Visual Pipeline
Follow-up DueRamesh · 2 min ago
Hot Lead DetectedAI Score: 92/100
WhatsApp SentQuote shared · Delivered
crm.waapibox.in / pipeline
Leads248+18% this week
Won28+24%
Revenue₹8.4L+32%
Hot Leads42AI Score 85+
Sales Pipeline
Drag & drop to move stages
Live
New12
Ankit Verma
Website enquiry
₹45,000
Hot
Priya Shah
WhatsApp · 3 min
₹28,000
Warm
Contacted8
Rohit Mehta
Call · 1h ago
₹62,000
Hot
Sneha Kapoor
Email · Today
₹18,000
Warm
Proposal5
Amit Singh
Quote sent
₹1.2L
Hot
Neha Joshi
Demo done
₹85,000
Warm
Won28
Vikas Rao
Closed today
₹2.4L
Won
Meera Iyer
Payment received
₹1.8L
Won
AI Insights
Prioritise 6 hot leads — likely to close this week
AI
Core Capabilities
Four Pillars of a Modern CRM.
Everything you need to capture, track, qualify & convert — in one place.
Visual Sales Pipeline
Drag-and-drop kanban pipeline. Move leads through stages with a click. See bottlenecks, forecast revenue & prioritise hot deals instantly.
Smart Follow-ups & Tasks
Auto-reminders for calls, meetings & messages. WhatsApp & email follow-ups scheduled automatically. Never lose a lead to forgetfulness.
AI Lead Scoring
AI analyses behaviour, engagement & profile to score every lead Hot / Warm / Cold. Your team focuses on deals most likely to close.
Sales Pipeline
From Enquiry to Won — Visualised.
Six stages, fully customisable. See every deal, every rupee, at every stage.
New Lead
Enquiry captured
248 leads
Contacted
First touch done
186 leads
Qualified
Budget & need confirmed
124 leads
Proposal
Quote / demo shared
82 leads
Negotiation
Final discussion
41 leads
Won
Deal closed
28 deals
Built for Every Role
One CRM. Six Dashboards.
Admin, manager, agent, marketing, support, owner — everyone sees exactly what they need.
Sales Admin
Full control — pipeline, team, reports, billing
Sales Manager
Team performance, assignments & forecasting
Sales Agent
Own leads, tasks, calls & follow-ups
Marketing Team
Lead source tracking, campaigns & ROI
Support Team
Customer tickets & post-sale queries
Finance / Owner
Revenue visibility, invoices & forecasts
16+ Powerful Features
Everything Your Sales Team Needs.
Built to feel simple — but powerful enough for enterprise pipelines.
Multi-Channel Capture
WhatsApp, web, ads, calls & walk-ins
Contact Timeline
Every interaction in one view
Visual Kanban Pipeline
Drag-drop stages & deal values
Task & Reminders
Auto-generated for every stage
WhatsApp Integration
Chat, share & follow-up from CRM
Email Sequences
Drip & nurture campaigns
Call Logging
Record, tag & transcribe calls
Custom Fields & Tags
Model your exact sales process
Lead Scoring AI
Hot / Warm / Cold prioritisation
Quotations & Invoices
Send & track proposals in one click
Team Collaboration
@mentions, notes & assignments
Forecast & Reports
Revenue, conversion, team performance
Mobile App
Full CRM in your pocket
Roles & Permissions
Admin, manager, agent access control
API & Webhooks
Connect to any tool you use
Audit Logs
Every action tracked & traceable
16+ Industries
Built for Every Sales Motion.
B2B, B2C, high-ticket, volume, education, healthcare — CRM adapts to your sales process.
Education
Admission enquiries → enrolments
Real Estate
Site visits → bookings → registration
Healthcare
Patient enquiries → appointments
Ecommerce
Cart & product enquiries → orders
Automotive
Test drives → vehicle purchases
Insurance
Policy enquiries → renewals
Travel
Package enquiries → bookings
Fitness / Gym
Trials → memberships → renewals
B2B Sales
Enterprise leads → multi-stage deals
Services
Enquiries → quotes → service orders
Manufacturing
RFQs → orders → dispatch
Agencies
Client leads → retainers → renewals
IT / SaaS
Demos → trials → paid plans
Retail Chains
Leads → loyalty → repeat orders
Event Management
Enquiries → quotations → event booking
Education Abroad
Student leads → applications → visa
Plays Well With Others
Connect CRM to Your Stack.
WhatsApp, email, ads, payments — leads flow in automatically from everywhere.
WhatsApp API
Chat & follow-ups
Gmail / Outlook
Two-way email sync
Google Sheets
Bulk import & export
Razorpay
Payments & links
Stripe
Global payments
Zoho Books
Invoices & GST
Facebook Ads
Lead form capture
Google Ads
Lead form capture
Instagram
DM → lead capture
Zapier
6000+ app integrations
REST API
Custom integrations
Webhooks
Real-time event push
Why WAAPIBOX CRM
Built for Indian Sales Teams.
Built for India
GST-ready, INR default, regional languages.
WhatsApp Native
Leads from WhatsApp into CRM automatically.
AI Lead Scoring
Focus on leads most likely to close.
Visual Pipeline
Kanban drag-drop with deal values.
Auto Follow-ups
Never lose a lead to forgetfulness.
Team Collaboration
Assignments, mentions & activity logs.
Deep Reports
Conversion, revenue, source & team performance.
Mobile App
Full CRM in your pocket — iOS & Android.
Testimonials
Loved by Sales Teams Across India
★★★★★
"Our conversion rate jumped from 12% to 31% in 4 months. The AI lead scoring alone changed how we prioritise."
★★★★★
"Every WhatsApp enquiry now lands in CRM automatically. Zero missed leads. Follow-ups happen on time — every time."
★★★★★
"Managing 12 agents used to be chaos. Now I see every deal, every follow-up & every conversion on one dashboard."
★★★★★
"Admission enquiries used to slip through WhatsApp. Now every parent is tracked from enquiry to enrolment."
FAQ
Business CRM Questions
Can leads come automatically from WhatsApp?
Yes. Every WhatsApp enquiry is captured in CRM automatically with full chat history. You can also reply from within the CRM.
Does it support multiple sales teams?
Yes. Create teams, assign leads by region / product / stage, and track team-wise performance in reports.
What is AI lead scoring?
AI analyses engagement, behaviour & profile to score every lead as Hot / Warm / Cold. Your team prioritises the deals most likely to close.
Can I import my existing leads?
Yes. Import from CSV, Excel, Google Sheets, or directly from Zoho, HubSpot & Salesforce via our import tool.
Does it integrate with email?
Yes. Two-way Gmail & Outlook sync. Emails sent from CRM are tracked (opens, clicks, replies) — and replies appear in the contact timeline.
Is there a mobile app?
Yes. Full-featured iOS & Android apps — including WhatsApp chat, calls, tasks & pipeline management on the go.
Can I send quotations from CRM?
Yes. Create branded quotes, track opens, send reminders & convert to invoices in one click.
Is there a free trial?
Yes. 3-day free trial with full features. Free data migration & onboarding included.
Ready to Close More Deals?
See the CRM live with your own leads & pipeline — free personalised demo.