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Hospital CRM

Run Your Entire Hospital.
OPD to Discharge.

From patient registration to prescriptions, labs, billing, insurance & WhatsApp reminders — every clinical & admin workflow in one platform. Built for clinics, hospitals & multi-specialty chains.

  • 18+ Modules
  • ABDM / ABHA Ready
  • Multi-Branch
Appointment Booked10:30 AM · Dr. Mehta
Lab Report ReadyCBC · Patient #2471
WhatsApp ReminderSent to 42 patients
crm.yourhospital.in / dashboard
Good Morning, Dr. Mehta Wednesday, 9 Oct 2026 · OPD Day
Live
OPD Today48+12% vs avg
IPD Beds76%+4 filled
Revenue₹2.4L+18%
Recent Activity
RK
Ramesh Kumar · OPDConsultation done · Rx sent
Done
SP
Sunita Patel · IPDWard B · Post-op care
IPD
AS
Amit Sharma · LabCBC report ready
Lab
18+Modules Included
80K+Patients Managed
400+Clinics Live
99.9%Uptime SLA
18+ Modules · One Platform

Every Department. Every Workflow.

From patient registration to insurance settlement — every clinical & admin function, fully digitised.

Patient Records

EMR with full medical history, allergies & vitals

Appointments

Online booking, slots, queue & reminders

Doctor Schedules

Multi-doctor calendars, OPD & OTs

OPD & IPD

Outpatient + inpatient workflows & bed management

Prescriptions

Digital Rx with drug database & interactions

Lab & Diagnostics

Test orders, reports, sample tracking & LIS

Radiology & PACS

X-ray, MRI, CT reports with image viewer

Pharmacy

Stock, expiry, batch, GST & dispensing

Billing & Invoices

OPD/IPD billing, packages, GST invoices

Insurance & TPA

Cashless claims, pre-auth & settlement

Payments

UPI, card, insurance, wallets & credit

Patient App

Reports, prescriptions, appointments on mobile

Doctor App

Rounds, schedules, notes on the go

Telemedicine

Video consults & e-prescriptions

WhatsApp Reminders

Appointment, medication & follow-up nudges

Reports & Analytics

Footfall, revenue, doctor-wise, dept-wise

HR & Staff

Nurses, RMOs, staff attendance & payroll

Multi-Branch

Manage multiple hospitals & clinics from one hub

Built for Every Role

One CRM. Eight Dashboards.

Admin, doctor, nurse, lab tech, pharmacist, receptionist, accountant, patient — every role gets exactly what they need.

Hospital Admin

Full visibility — revenue, staff, occupancy, compliance

Dashboard Reports Controls

Doctor

Schedules, consultations, Rx, rounds, case notes

Consult Prescribe Round

Nurse / RMO

Vitals, medication, ward rounds, care plans

Record Assist Care

Receptionist

Appointments, registration, queue, billing

Register Book Bill

Lab Technician

Test orders, sample tracking, reports upload

Collect Process Report

Pharmacist

Dispensing, stock, expiry, GST billing

Dispense Track Bill

Accountant

Revenue, TPA claims, refunds, GST, P&L

Record Reconcile File

Patient

Appointments, reports, Rx, payments via app

Book View Pay
Plays Well With Others

Connects With Your Existing Stack.

ABDM, PACS, HL7, Tally & payment gateways — everything talks to WAAPIBOX.

WhatsApp API Patient reminders
Razorpay Payments & links
Stripe International payments
Tally Accounting sync
ABDM / ABHA Health ID integration
PACS / DICOM Radiology imaging
HL7 / FHIR EMR interoperability
Biometric Staff & attendance
Google Sheets Data export
Tally ERP Finance sync
REST API Custom integrations
Webhooks Real-time events
Why WAAPIBOX Hospital CRM

Built for Indian Healthcare.

Complete Suite

18+ modules, one platform.

Multi-Specialty

Single & multi-specialty ready.

ABDM / ABHA Ready

Govt. health stack compliant.

NABH / NABL Aligned

Audit-ready reports & workflows.

Multi-Language

12+ Indian languages supported.

Cloud + On-Prem

Deploy your way.

HIPAA-Grade Security

End-to-end encryption & audit logs.

Dedicated Support

24/7 SLA for hospitals & chains.

Testimonials

Trusted by Hospitals & Clinics Across India

★★★★★

"Managing 3 branches used to be chaos. Now everything — patients, OPD queue, revenue — is on one dashboard."

Director Multi-Specialty Hospital
★★★★★

"Appointment reminders on WhatsApp cut our no-shows by 62%. Front desk finally has breathing room."

Operations Head Dental Clinic Chain
★★★★★

"Lab + Pharmacy + Billing integrated. Patient discharge used to take 45 minutes — now 6 minutes."

Admin Head 100-Bed Hospital
★★★★★

"The patient app is a game-changer. Reports, prescriptions, payments — everything they need in one place."

Doctor Cardiology Clinic
FAQ

Hospital CRM Questions

Does it support both single clinics and multi-specialty hospitals?
Yes. Configure for single-doctor clinics, polyclinics, multi-specialty hospitals & hospital chains — same platform.
Is ABDM / ABHA integration included?
Yes. Full ABHA (Health ID) creation, linking & consent flows — compliant with the Ayushman Bharat Digital Mission stack.
Does it support lab & radiology?
Yes. Built-in LIS for labs (sample tracking, reports) and PACS/DICOM for radiology (image viewing, reporting).
How does insurance & TPA billing work?
Cashless claim workflows, pre-auth forms, claim tracking & settlement reports — with TPA-wise ledgers.
Can patients book appointments online?
Yes. Online booking via website, app or WhatsApp — with slot selection, doctor choice & automatic reminders.
Is telemedicine included?
Yes. Built-in video consults with e-prescriptions, secure chat & payment collection.
Does it work offline?
Yes. Offline-first design — critical OPD & IPD flows work without internet; data syncs when reconnected.
Is there a free trial?
Yes. 3-day free trial with full features. Free data migration for existing patient records.

Ready to Digitise Your Hospital?

See the complete Hospital CRM live with your own data — free personalised demo.

No credit card required · Free data migration · Cancel anytime
Call now